Effective Date: 23/12/2024 23:37:00 IST
At Route, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Route mobile application (the “App”).
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please refrain from using the app
1. Information We Collect
We collect the following types of information to provide you with a better user experience and services:
Names: Collected for property postings to identify the person posting the listing..
Mobile Numbers: Required for property listings, freelance job applications, and local service providers (e.g., electricians, plumbers).
Addresses: For property listings, to help buyers, renters, or lessees locate properties.
Email Addresses: Collected from freelancers and employers who list job vacancies to facilitate communication.
Website Information: Collected from employers listing vacancies to help present job details accurately.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve the services within the App, including property listings, freelance job opportunities, and local services.
- To allow employers to list job vacancies and communicate with potential candidates.
- To allow property owners to list properties and engage with potential buyers or renters.
- To facilitate communication between users and service providers (e.g., electricians, plumbers).
3. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following ways:
- With service providers and contractors: For example, we may share your information with service providers such as payment processors, email service providers, or database managers who help operate the App.
- With other users: Information you provide, such as your name, property details, and contact information, may be shared with other users (e.g., buyers, renters, job seekers).
- For legal reasons: If required by law, we may share your personal information to comply with legal obligations, protect the rights and safety of Route and its users, or resolve disputes.
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. If you wish to delete your data or account, you can do so by following the steps outlined in the app or contacting our support team.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. User Rights
You have the following rights concerning your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: If you believe that any of your personal information is incorrect or incomplete, you can request to have it corrected.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we need to retain it for legal or business reasons).
- Opt-Out: You can opt-out of receiving promotional emails or messages from us at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
7. Third-Party Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.
8. Children’s Privacy
The Route app is intended for users aged 3 and older. We do not knowingly collect personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, with the effective date indicated at the top of the page. Continued use of the App after any changes to this policy will constitute acceptance of those changes.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
- Email: routeapp@bkenterprises.host
- Phone: 04545 – 295719